- Managers do not think there is any problem because they do not visit the workplace
- Managers do not know the reality because they do not visit the workplace
- Managers can easily be deceived by their subordinates because they do not visit the workplace
- Managers cannot improves the business processes because they do not visit the workplace
- Managers do not know who is working very hard because they do not visit the workplace
- Managers do know about work difficulties because they do not visit the workplace
- Managers do know how the customer is feeling because they do not visit the workplace
- Managers do not know whether the workplace is disorganized or dirty because they do not visit the workplace
- Managers seems to be talking about another planet because they do not visit the workplace
- Managers try to solve problems that are not real and ignore the real ones because they do not visit the workplace
If you visit the workplace (where the products are manufactured or the service is provided) you’ll find many problems, you will talk to your employees, you’ll know what they need, you will not be deceived by fraud reports, you will know who is working, you’ll know how to improve the performance, you’ll look at you customers’ faces as they receive the service, you’ll be part of the real workplace. On the other hand, sitting in your air conditioned office will make you part of an imaginary world that your subordinates create for you.
I know that you have an office, but you should know that you have to leave it everyday to be in the real world. You can not use anything instead of frequent site visits.
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