How can you make the employees think and innovate? How can you make them suggest new ides? How can you encourage them to improve processes? How can you build a learning organization? Here are some tips:
- Show them your interest in improving through their ideas
- When you receive an idea, evaluate it as soon as possible
- When you receive an idea, show respect and appreciation
- Set prizes for the successful implemented ideas
- Put goals for the number of ideas per month
- Show the total number of ideas received and its distribution across the different departments
- Help implement approved ideas in short time
- Make the necessary information available
- Supply employees with supporting tools: white board, stationery, meeting table, dictionary, standards, manuals, internet access,..
- Train employees on problem solving tools
- Make conferences to present major successful ideas
- Put creativity as a performance measure for managers’ performance
- Always ask employees for solutions to problems
- Make new ideas evaluation and implementation decentralized
- Walk around, listen and watch new ideas and their results
- Train them on technical / managerial topics as needed
- Build a culture of solving problems instead of hiding them
- Make it easy to have the resources to implement approved new ideas
It is simple. Tell them that you need them to suggest new ideas. Have those ideas evaluated. Have the approved ideas implemented. Share results. Show respect. Give prizes.
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